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PAPELES DIGITALES | MODULE
Solicitudes internas
From emails and informal approvals to requests that move forward with clear rules
Purchases, advances, expenses, services or authorizations with traceability and control.
What is Internal Requests?
Solicitudes Internas is the Papeles Digitales module that digitizes and organizes requests between teams that need information, supporting documents, owners, validations and approvals. It applies, for example, to administrative services and authorizations; vacation, leave and staffing requests; purchases, advances, expenses and payments; and operational requests between teams. Each request moves forward with rules, owners and statuses visible to whoever asks and whoever handles it.
The challenge
- Requests that arrive by email, chat or in the hallway.
- Each team uses a different format.
- Incomplete supporting documents and informal approvals.
- Person-to-person follow-up and zero time measurement.
The solution
From request to closing
- Canal estructurado Required information from the start.
- Approvers per request type Rules for each process.
- Estado visible The requester knows where it stands.
- Tableros Times, volumes and workloads.
Paso a paso
How it works
Solicitud
The user creates it
Validation
Data and supporting documents
Assignment
Responsable
Approval
By rules
Execution
It gets handled
Cierre
With evidence
Beneficios clave
A structured channel
Complete information and supporting documents from the start.
Aprobaciones ordenadas
Rules and owners for each process.
Fewer “where is it at?” questions
Requesters see the status of their request.
Procesos medibles
Times, volumes, pending items and owners.
Solicitudes homologadas
The same format for frequent requests.
Sin seguimientos informales
Everything stays in the file.
Cargas visibles
You know where work piles up.
Visibilidad gerencial
Dashboards to decide.
How your operation changes
| SIN SOLICITUDES INTERNAS DIGITAL | WITH DIGITAL INTERNAL REQUESTS | |
|---|---|---|
| Channel | Email or chat | Canal estructurado |
| Formats | Different per team | Required minimum information |
| Approvals | Informales | Configured per request type |
| Supporting documents | Incompletos | A file with supporting documents |
| Follow-up | Persona a persona | Estado visible |
| Deadlines | No measurement | Management indicators |
| Management | Poca visibilidad | Tracking dashboards |
Ideal for
Administration
Services, authorizations and general requests.
Recursos Humanos
Staff requests with defined approvers.
Procurement and Finance
Purchases, advances and expenses with complete supporting documents.
Operaciones
Requests between teams with measurable times.
Why Redsis?
We start with a real case
We first implement one of your everyday requests.
Reglas a tu medida
We map owners, documents, times and metrics.
Part of a platform
You add other modules on the same base.
Strategic partner
More control and more chances to act in time.
Shall we talk about Internal Requests?
Tell us how you operate today and we will show you how it fits your business.
Contact us