A remote, personalized service channel for after-sales support and first-line technical help, through support contracts or on-demand support for customers without a current contract.
Get immediate help
- WhatsApp+57 315 506 8484
- Phone+57 315 506 8484
- Correo[email protected] · [email protected]
- Customer Help Portalportaldeservicios.redsis.com
We provide specialized professional technical services to handle incidents on the covered hardware and software platforms. We also offer delegated administration and business process outsourcing.
In the Customer Help Portal, report or check the status of your service requests in real time.
Support contracts
Hardware and software service and support
This service gives our customers all the knowledge, capacity and experience of specialized staff, who support the operation of the products in the solution and respond, immediately or on schedule, to events, problems or unexpected incidents.
Managed services
Managed operations and support services
External administration and support of your IT infrastructure: remote management of operational and administrative tasks on your equipment and environments, by console for each service in the organization, while guaranteeing service levels, improving productivity and reducing costs.
BPO outsourcing
Business process outsourcing
Business process outsourcing (BPO): business process functions are contracted out to service providers, inside or outside the company, that are expected to be less costly or more efficient and effective.
Our services include
- Hardware infrastructure
- Software Operativo
- Middleware
- Administration services